purchased goods may be subject to customs clearance, import duty, and other related charges on entry to the country of delivery. however, these charges are not included in our shipping fees. as a general rule, customers are responsible for liaising with their local delivery company for the settlement of these charges. each country/region has its own policy outlining their preferred method of payment, and the amount of import duty or any other charges to be paid; therefore, OBJJP kindly requests that customers contact the appropriate authorities at the country of delivery for more detailed information. All OBJJP's products include Japanese sales tax.
Shipping
OBJJP charges a $15.00 shipping fee for orders under $150.
Delivery
2-10 days (depending on the delivery area.)
Global rates
$10.00
products are shipped using japan post. tracking numbers are sent via email after orders have been shipped. orders will be shipped in within 3weeks. (except wholesale.)
Returns
OBJJP will only accept returns if the following conditions apply
・Items that have not been opened ・Damage to unopened products ・I received a different product than I ordered
Pre-certification is required for returns. Please contact me via the return form.
Dames and loss
when shipping an order, does not take any responsibility for damage or losses caused during shipping. products are shipped from japan by the japan post until reaching the destination country, after reaching its destination country, Being handled by postal workers in the country in question. in the event of delivery problems, generally the recipient should make inquiries with local postal workers.
Privacy policy
OBJJP adheres to laws, regulations, and other standards relating to personal information protection. OBJJP collects personal information such as names, dates of birth, addresses, phone numbers, email addresses and other specific information that can be used to identify individuals.
Personal Information Collection
OBJJP collects personal information in the following situations.
・Orders ・quiries
Purpose of Personal Information Use
Personal information collected from customers by OBJJP must be used in the following situations.
・In order to confirm or ship a request for an item. ・In order to send replies and confirmations to inquiries. ・In order to send information regarding products and services. ・In order to notify customers of campaigns and new products.
Disclosure of Personal Information to Third Parties
OBJJP does not disclose personal data collected from customers to third parties except for in the following situations. The consent of the customer is gained to disclose specific information to the third party. It is necessary to complete payments for orders. Postal workers are commissioned to ship the product. A courthouse, the police or other public organizations make a formal request for legal reasons. Management and Protection of Personal Information.
OBJJP manages personal information collected from customers appropriately, in order to prevent loss, destruction, falsification, unauthorized access, and disclosure.
Disclosure, Revision, and Deletion of Personal Information
We endeavor to manage personal information to keep it as correct and up-to-date as possible. Concerning the disclosure and deletion of personal information, please personally contact OBJJP In order to prevent personal information from being disclosed to third parties, we only respond to requests in the event that consent has been confirmed from the customer.
Privacy Policy Revisions
OBJJP revises its Privacy Policy when it considers it appropriate. The revised Privacy Policy will be published on the Web site.